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Frequently Asked Questions

Online Customer Care:


Please Note: We only ship orders to the registered address for your credit card or PayPal account.



Here at GameStreet.ca we do our utmost to guarantee the quality of every single transaction.  All our items are backed by our 90-Day GameStreet Power Warranty which includes FREE return shipping!*  An exchange or in-store-credit will be issued after 30 days. To setup a return, simply email us at support@gamestreet.ca to get a return merchandise authorization (RMA) number. A RMA number is required for all returns and is valid for only 14 days after it has been issued.

Unfortunately, we cannot accept returns for the following:
Item(s) returned more than 30 days after the date of purchase.
Item(s) that has been physically damaged or tampered with.
Item(s) that is not in its original condition (at time of sale)
Item(s) that was sold as non-returnable, as-is, or final sale.
Item(s) that has been used, played or opened (removed from its plastic wrap)

*Any defective used/pre-played game will qualify for an exchange or full credit only.

*Free return shipping is offered to items being exchanged or credited.



We offer FREE shipping on most orders in Canada over $50. We ship Monday-Friday with the exception of holidays.  Orders that are processed before 12:00PM E.S.T. will be shipped out the same day.  Orders within Canada will be shipped via regular parcel and will take approximately 3-7 business days to arrive. Xpresspost shipments usually take 1-4 business days depending on your location.

Please note that all orders are shipped out to the billing address associated with the credit card or paypal account. 


canada.png Shipping in Canada

Free on orders over $50

  • 6.49 per order (on orders less than $25)


usimage.gif Shipping in USA

  • 12.99 per order

*Excludes items with fixed shipping costs


International Shipments
Unfortunately, at this time we only ship to Canadian and US households. International shipping will be coming very soon!

Tracking Information:
All Canadian shipments will be accompanied with an order confirmation and tracking information will be provided as soon as the product ships out of our warehouse, usually within 48 hours.

 Note: At this time we do not ship to remote locations. A remote location or Air Stage Office is a Post Office to or from which all mail must be airlifted for more than six (6) months of every year as a viable surface transportation alternative is not available. These offices are generally confined to remote or isolated communities.




Payment Methods

Currently, we accept Visa, MasterCard, and PayPal.  All our orders are priced in Canadian dollars (CDN). Please contact your bank or credit card issuer for information regarding foreign exchange rates and transaction costs.